Sustaining Engineer# 08008
The Sustaining Engineer is a key member of the engineering team as first responder in the support of released product.
Under limited supervision, the Sustaining Engineer shall be responsible for the design maintenance of products that have been Alpha released to Manufacturing. This includes support for production problems, field problems, quality problems, material obsolescence, corrective and preventive actions, and continuous improvement initiatives.

Essential Duties and Responsibilities :
• Perform job function in a safe manner and in conjunction with established company safety guidelines and policies.
• Perform job function in accordance with our Quality Management System (QMS) policies and procedures.
• Coordinate with Manufacturing Engineering and Quality to monitor production processes / metrics, to identify and prioritize problems that develop in the course of production.
• Respond in a timely manner to provide assistance in determining design-related causes and assist with design changes as required through collaboration with the design / project engineer.
• Make and recommend design changes through test and troubleshooting of digital, analog, RF, Video, and Audio communication circuitry, by applying principles and theories of electromechanical design, electronic circuitry and component engineering.
• Responsible for the creation / coordination of documentation for design changes and all associated ECO activity. Write Temporary Deviation (TD’s) to document and allow temporary changes to process or product as required.
• Coordinate all design changes and verification with the project and systems engineer.
• Evaluate and qualify component changes based on availability and or cost reduction and/or performance improvement - inclusive of PCB layout changes, qualification, and complete documentation.
• Provide continuous improvement to new and existing designs as identified through analysis of data (repair, customer returns, CA/PA, production yields, etc), for performance, reliability, manufacturability and cost reduction.
• Address Corrective and Preventive Actions (CA/PA) as assigned, through root cause analysis, short and long term actions and verification.
• Provide support to Product Management with current and future customer issues and requirements.
• Maintain, update, redesign, document, and fabricate production test fixtures / procedures in the support of released product.
• Operate general machine tools and test equipment to fabricate prototype models and custom test equipment where applicable.
• Write thorough technical reports and develop charts, graphs, and schematics to describe and illustrate complex system operating characteristics, conditions, deviations from design specifications, and functional limitations for consideration by engineers in broader determinations affecting system design and laboratory procedures.
• Interact with QA, production, industrial / manufacturing engineering, materials, customer service, product management, and design engineering.
• Operate under limited supervision providing technical assistance to production assembly, test, industrial / manufacturing engineering, and QA.
• Independent judgment is required to accomplish these work objectives. Work is subject to review through conferences, reports, and observation of results obtained.
  
  Education and/or Experience:
• Bachelor’s degree (BSET) or equivalent from a four-year College or technical school in a technical discipline; or ten plus years directly related experience and/or training; or equivalent combination of education and experience.
  
  Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  Language Skills
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from engineers, company employees and customers.
  
  Mathematical Skills
• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to work with basic math, algebra and trigonometry as it appears in the field of electronics.
  
  Reasoning Ability
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  
  Computer Skills
• To perform this job successfully, an individual should be proficient with the following software packages or equivalent manufactures of similar software functions; schematic capture (OrCad), Drawing (Auto Cad), Manufacturing ERP (Syteline), Project Management (MS Project), Spreadsheet, Word Processing, Power Point (MS Office), Internet Browser (MS Explorer), Photo Editing (Adobe Elements).
  
  Other Skills and Abilities
  Knowledge of:
• ISO 9001-2000 Quality Standards
• The methods, materials, tools and equipment used in the construction, test, repair and operation of electronic equipment
• Electronic theory and terminology
• Standard electronic design evaluation and modification procedures
  Skill in:
• Circuit design including RF analog and digital disciplines
• Electronic troubleshooting and repair techniques
• De-bugging systems and sub-assemblies to component level
• Surface mount technologies
• Design and construction of RF analog and/or digital test fixtures
• Root cause analysis and solving problems
  Other abilities:
• Strong initiative and “Can do attitude” – ability to get things done
• Ability to work various schedules to meet project commitments
• Be able to work in dynamic / multi-project environment with highly visible results
• Able to document results of work/process
  
  Other Qualifications:
• US Citizenship required; employees must be able to work in an environment with information/products covered in DTC’s Technology Control Plan (TCP).
  
  Work Environment
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.
  
  Physical Demand:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  
  Location:
  Company HQ office, Nashua, NH
  
  Supervisory Responsibilities
  No.
  
  FLSA Status:
  Exempt
  
  Certificates, Licenses, Registrations:
• Bachelors degree (BSET) or equivalent
• IPC-A-610 Class 2 Certified, past certification or equivalent training
  (DTC will provide training)

DTC is an EOE/AA/M/F/D/V Employer
To apply for this position, submit resume and cover letter to include job requisition # to:

jobs@dtccom.com